Shipping Policy

Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Orders gets delivered in 5-7 working days.

Order Confirmation: You will receive a Order Confirmation email once your order has been confirmed. 

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Return Policy

We spare no effort to ensure that every transaction on our website is seamless. Opulin offers exclusive, high-quality luxury accessories. We quality check each product multiple times before shipping. As a matter of policy, we cannot accept returns on used, damaged items. Please review our Return Policy to gain an understanding.

Our products are eligible for returns under the following conditions:

• In the case that the wrong product was shipped or if a product does not match the item specified during order confirmation.

• If you find a quality or manufacturing flaw in the product you've received

• If the goods are damaged when received. Please do not accept packages that have been tampered with or arrive damaged

• To ensure that we are able to process your returns accurately and expeditiously, please review the return procedure and the necessary guidelines.

Return Process:

To start a return, contact customer service at +918591259799 or send an email to info@opulin.com within 48 hours of delivery. (Monday-Saturday 10am-7pm).

If you get a damaged, defective, or otherwise incorrect product, please email info@opulin.com with your purchase number and a high-quality photo proving the problem. Our QA staff will look into the details of the case as soon as possible.

We will respond with an update on the status of your request within 2-3 business days of receiving your return request letter with supporting images. When we receive and approve your return request, we will schedule a reverse pick up of the product. 

Points To Remember:

The product must be returned in its original packing, including all tags, barcodes, accessories, manuals, warranty cards, mailing label (pasted on the packet), invoice, etc.

Item must be unused and in factory condition.

Products may be returned for an exchange within 7 days of our receiving the item(s) back at our warehouse.

Before granting a refund, opulin.com may conduct an in-depth quality inspection of the merchandise. Given the nature of our offerings, we have the right to resolve any issue in any way we see fit. Please get in touch with our team for speedy resolution of your return or exchange request; we treat each one individually.

Sale items and discounted items cannot be returned or exchanged.

Disclaimer: All policies are subject to change without notice. In the event of a conflict, the Terms & Conditions Policy will take precedence.

Refund Policy:

We will give a refund within 7 days of receiving the returned item(s). Any authorized refunds will be provided as Store Credit which are often processed within 24 to 48 hours and they have no fees, no restrictions on how they may be spent, and no expiration date.